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Customer Engagement

Do you like to help people with their needs?

Our courses in customer engagement will equip you with the practical skills and knowledge needed to work in a variety of customer roles. You’ll learn about responding to customer requests, adhering to key performance indicators, working in a team environment, and providing advice to customers.

Are you ready to build on your existing people skills? We offer:

In addition to learning how to deal with complex customer enquiries, you will also get prepared to lead and develop a prosperous team environment. All these skills are applicable in a variety of customer servicing roles.