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BSB40515 Certificate IV in Business Administration

Do you enjoy solving business problems in the workplace?

Are you ready to open up new opportunities or play a larger role in your work environment? We can help you achieve your goals.

With our BSB40515 Certificate IV in Business Administration, you’ll build on your current administrative skills to become an invaluable member of the office team. You will learn how to apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. You’ll be well-placed to take on more responsibility in your workplace and be ready for those new opportunities.

PPS College training is customisable and delivery is flexible. We tailor our solutions to meet your needs and in many cases, address improvement and development opportunities within the course duration.

Delivery Options
Workplace: Y
Our campus:
School based:
Online: Y
Blended: Y
Career Outcomes
Possible job roles relevant to this qualification include:

  • Accounts supervisor
  • Executive personal assistant
  • Office administrator
  • Project assistant

Total number of units = 10

10 elective units

  • 5 elective units (must be selected from the Group A units listed below).
  • The remaining 5 elective units may be selected from the Group A or Group B unit listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification.

Elective units

Group A units

Financial Administration

BSBFIA401 Prepare financial reports

General Administration

BSBADM401 Produce complex texts from shorthand notes

BSBADM405 Organise meetings

BSBADM406 Organise business travel

BSBADM411 Produce complex texts from audio transcription

Information Management

BSBINM401 Implement workplace information system

IT Analysis and Design

BSBITA411 Design and develop relational databases

IT Use

BSBITU401 Design and develop complex text documents

BSBITU402 Develop and use complex spreadsheets

BSBITU404 Produce complex desktop published documents


BSBWRT401 Write complex documents


Group B units

Customer Service

BSBCUS401 Coordinate implementation of customer service strategies

BSBCUS402 Address customer needs


BSBEBU401 Review and maintain a website

Financial Administration

BSBFIA412 Report on financial activity

General Administration

BSBADM407 Administer projects

BSBADM409 Coordinate business resources


BSBINN301 Promote innovation in a team environment

Interpersonal Communication

BSBCMM401 Make a presentation

IT Support

BSBITS411 Maintain and implement digital technology


BSBMKG413 Promote products and services

BSBMKG414 Undertake marketing activities

Medical Services Administration

BSBMED401 Manage patient record keeping system

Work Health and Safety

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Relationship Management

BSBREL401 Establish networks


BSBRES411 Analyse and present research information

Risk Management

BSBRSK401 Identify risk and apply risk management processes


BSBSUS401 Implement and monitor environmentally sustainable work practices

Entry Requirements
There are no entry requirements for this qualification. Participants do however need intermediate language, literacy, numeracy and computer skills.

Preferred pathways for candidates considering this qualification include:

  • BSB30412 Certificate III in Business Administration or other relevant qualification/s; or
  • vocational experience in providing administrative or operational support to individuals and/or teams but without a formal business administration qualification.
Student Info