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BSB30415 Certificate III in Business Administration

Are you ready to learn new skills and play a larger role in your work environment?

Or are you looking to build on your current office administration skills? A BSB30415 Certificate III in Business Administration can help you achieve your goals.

You will gain an intermediate level of office, administrative and technology skills as well as the skills in business procedures needed in a modern office and specialist medical administration skills needed in a medical administration facility. You will develop an understanding of general ledger entry, quality teams, customer service, word processing, computer applications and document presentation.

This qualification is available as a traineeship.

PPS College training is customisable and delivery is flexible. We tailor our solutions to meet your needs and in many cases, address improvement and development opportunities within the course duration.

Delivery Options

Workplace: Y
Our campus: Y
School based:

Career Outcomes

This course will equip you with the required skills to work in the administration area of any business, such as administrative officer, receptionist, accounts payable and/or accounts receivable officer.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist.

Total number of units = 13

2 core units plus

11 elective units

  • 7 elective units must be selected from the Group A units listed below.
  • The remaining 4 elective units may be selected from the Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below 2 of the electives units may be selected from a related Certificate II or Certificate IV qualification.


Core Units

IT Use

BSBITU307 Develop keyboarding speed and accuracy

Occupational Health and Safety

BSBWHS201 Contribute to health and safety of self and others


Elective units

BSBADM307 Organise schedules

BSBITU312 Create electronic presentations

BSBITU313 Design and produce digital text documents

BSBITU314 Design and produce spreadsheets

BSBITU306 Design and produce business documents

BSBITU309 Produce desktop published documents

BSBWRT301 Write simple documents

BSBCUS301 Deliver and monitor a service to customers

BSBDIV301 Work effectively with diversity

BSBPRO301 Recommend products and services

BSBWOR301 Organise personal work priorities and development

Entry Requirements

There are no entry requirements for this qualification. Participants do however need intermediate language, literacy, numeracy and computer skills.

Participants may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.

On the other hand, it may also apply to those with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

Although not mandatory, some time spent in a support role, or a Certificate II in Business, would provide a good grounding.

Student Info