Select Page

BSB30115 Certificate III in Business

Develop practical skills in general administration and office support.

Our BSB30115 Certificate III in Business course will equip you with up-to-date business and computing skills. You’ll learn how to improve your efficiency in daily business operations and enhance your understanding of business regulations.

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. You will develop an array of computer, office and business skills and at the same time gain knowledge about working effectively in the workplace. Experienced teachers will guide you through the program, which involves a combination of theory and practice. There will also be opportunities for practical placement in industry.

Whether you’re just starting out in an office job or you have years of experience behind you, this course will bring you up to speed with the latest ways of doing things, and prepare you for the next step in your career.

Training is customisable and delivery is flexible. We tailor our solutions to meet your needs and in many cases, address improvement and development opportunities within the course duration.

Delivery Options
Workplace: Y
Our campus: Y
School based:
Online: Y
Blended: Y
Career Outcomes
This nationally recognised qualification may lead to employment in roles in administration such as:

  • Customer Service Advisor
  • Data Entry Operator
  • Typist
  • Word Processor Operator
  • General Clerk
  • Payroll Officer

Once complete, this qualification will also provide a pathway into Certificate IV in Business, then the Diploma of Business. You’ll also be able to gain credit for your studies if you choose to undertake a Bachelor of Business in the future.


Total number of units = 12

1 core unit plus

11 elective units


Core unit

BSBWHS302 Apply knowledge of WHS legislation in the workplace

Sample of elective units

BSBITU311 Use simple relational databases

BSBITU312 Create electronic presentations

BSBITU313 Design and produce digital text documents

BSBADM307 Organise schedules

BSBWHS201 Contribute to health and safety of self and others

BSBCUS301 Deliver and monitor a service to customers

BSBITU309 Produce desktop published documents

BSBDIV301 Work effectively with diversity

BSBFIA302 Process payroll

BSBADM311 Maintain business resources

BSBCMM301 Process customer complaints

BSBFLM312 Contribute to team effectiveness

BSBINM301 Organise workplace information

BSBINN301 Promote innovation in a team environment

Entry Requirements
There are no entry requirements for this qualification. Participants do however need intermediate language, literacy, numeracy and computer skills.

Participants may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.

On the other hand, it may also apply to those with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

Student Info